Privacy Policy

La Favo BVBA
Oude Eedstraat 4a
BE - 9810 Eke
BE 0712.594.464
hello@lafavo.be

This privacy statement applies to the processing, in particular the collection, management and use, of your personal data as a natural person by Bie Verheye of La Favo.

By personal data we mean any information relating to an identified or identifiable natural person. This concerns data that you have provided to us yourself, that we assign to you for the use of our products and/or services, that we obtain through the use of our products and/or services.

It concerns data to identify you (name, address, account number, etc.), to contact you (address, telephone or mobile phone number, e-mail, user name, identification data on the devices you use, etc.) and to be able to serve you correctly (which products or services you use, preferences and interests, activity, feedback, etc.).

Processing purposes

Personal data is processed for a variety of purposes. However, we ensure that we only collect and process data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed.

We thus use your personal data:

  • To comply with our legal obligations;

  • If we have obtained permission from you to do so. Naturally, you are free to do this at any time.  If you wish to withdraw your consent, please contact us via the appropriate channels;

  • For the performance of an agreement and/or to assess whether a contract or service can be concluded;

  • If we have a legitimate interest to do so (processing for research purposes, dispute management and legal risks, complaint management and after-sales service, exercising and safeguarding our rights, etc.). In doing so, we take care that in each case the balance between those legitimate interests and the impact on your privacy is not disturbed.

Legal grounds for processing

Internally, La Favo takes the necessary technical and organisational measures to protect your personal data and this both in our offices and/or via our website. For example, we employ the necessary firewalls that secure external access from outside, a strict password policy is applied. We ensure that our employees and processors only have access to the necessary data they need in the performance of their duties and they handle that data in a secure and confidential manner.

If you are a customer with us, we also store your contact and billing data. These data are needed to ensure a smooth cooperation.

Transfer to third parties

Only La Favo uses your data. We therefore do NOT share your data with third parties.

Retention period

Personal data should obviously not be kept longer than necessary in function of the purposes for which they are processed. As such, the retention period may vary depending on the purpose.

What are your rights?

1.   Right to access and rectify, modify or delete data

You have the right to inspect any personal data we collect from you. You can have any incorrect or incomplete data changed or deleted.

2.   Right to be forgotten

You have the right to have your data removed from our databases.

3.   Right to complain

If you believe that we have unlawfully processed your data, you have the right to lodge a complaint with the Privacy Commission

This version of the privacy statement was last modified on 31/01/2019.